Learn about the importance of personal hygiene, grooming and professional presentation.

You will also learn how to wash your hands properly to minimise any health risks to you and your colleagues, and especially, to our guests. You will also learn the responsibilities and characteristics of a good hospitality worker. 

Learning outcomes

At the end of this subject, you will be able to:

• Recognise the importance of personal grooming 
• Dress appropriately and have a professional appearance
• Wash hands correctly and at the right times during work
• Follow characteristic of good employee
• Follow guidelines for how to behave at work
• Develop a good work ethic to ensure future success at work
• Act ethically in the workplace